Overview
Talented resources are not only a service engineering company’s greatest asset, in many ways they are their only asset. Hiring, developing, and retaining the best employees is a great challenge, one that gets more difficult each year. With high speed communications, a shortage of engineering talent, and a global marketplace, top employees are given nearly an endless choice of career paths, employment opportunities, and technology focuses.
The author has spent twenty-five years in the industrial automation and systems integration field, both as an employee and as a business owner. He has seen first-hand the challenges and rewards of developing younger engineers, maintaining an experienced staff, and retaining top talent.
In this course, the author discusses the “Ten Keys” to successfully staffing and maintaining a service-oriented organization, such as an engineering services company. While these “Ten Keys” are easily tailored to any organization or business type, a specific firm’s plan for implementation should take on that firm’s personality and style. However, in each case, the substance of the plan will contain common traits, regardless of type of firm or style. This course will focus on how to implement the “Ten Keys” to help make your organization thrive.
Valuable employees and top talent require attention, development, and grooming throughout their careers. The organizations that realize the benefit and worth of developing and retaining their best talent are the ones who will ultimately find long-term stability and growth.
To receive PDH credit for this course, the reader must pass a multiple-choice quiz consisting of ten (10) questions.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- The “Ten Keys” to successfully staffing a service firm
- The difference between a “goal” and a “plan”
- Truisms for a healthy work/life balance
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
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