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Interviewing Effectively - How to Select the
People You Really Need
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Attention New York Engineers:
This course cannot be taken to fulfill your
continuing education requirements in the state of New York since the course does
not fall under the category of "Areas of Practice" or "Law/Ethics".
For more information, check the
New
York State Board Requirements.
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Richard "Dick" Grimes, CPT
Overview
For many people, making a successful hiring selection is a lot like
describing their taste in art: "I'm not sure how to describe it but I'll know it
when I see it!"
Think back to the last time you interviewed an applicant. If
you are like many others without interview training, you may have found yourself
doing more talking than listening rather than learning about his or her
strengths and weaknesses. Perhaps the interview got off track and you found it
difficult to get back into focus. In addition, if someone had asked for your
opinion of the applicant at the end of it, would you have been able to refer to
specific comments or just your overall impression?
And, as for the person you finally selected, you probably based
your decision more on instinct than specific information. Also, if you were
asked why you didn't select someone else, would you have been able to defend
your choice objectively so as not to show discrimination?
If you're disappointed with the results of this kind of hit-or-miss
approach to interviewing applicants, then it's time to approach it with a more
systematic and objective method. This course will help you.
The
student must take a multiple-choice quiz consisting of twenty (20)
questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Attained
This course teaches the following specific knowledge and
skills:
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A process of analyzing the
open position that will allow you to determine what types of skills and
qualities you require in an applicant to ensure later success on the job
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An effective plan for the
interview that allows you to engage in friendly (and informative) chatting
without losing the thread of your questions or letting the session slip out of
your control
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How to calculate the cost
of turnover which results from a bad selection
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How to distinguish between
the skills and behaviors required for success in the open position
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How to create "tie breaker"
criteria to select the best candidate
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A technique to help define
the desired behaviors for a position
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How to identify warning
clues in a resume that should require follow-up in an interview
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How to establish rapport
with the applicant to help you have a more effective interview; and
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How to avoid asking
questions that could lead to trouble later on.
Course
Click on the link below to review the
course prior to taking a quiz for credit.
Interviewing Effectively (454 KB)
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To obtain PDH credits for this course, you will need to take a quiz for
credit. Click on the link below.
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