Overview
This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in motivating people, setting effective performance objectives, assessing that performance easily, and coaching for performance. You will receive tools that you can use immediately in the workplace.
This course provides practical and easy-to-follow guidance for new leaders who want to develop effective leadership skills without the pain of a trial-and-error approach. It is also effective for seasoned leaders to use as a guideline in mentoring newer ones. Systematic guidance helps users develop “soft skills” measurements for activities such as teamwork, quality service, oral and written communications. There is also a structured methodology to determine why an employee is not performing to expectations as well as a powerful “how to” guideline on effective coaching for use anywhere in 30 seconds or less.
The objective of this course is to help participants develop effective leadership skills that will increase their value to their employer and their career satisfaction.
The student must take a multiple-choice quiz consisting of forty-five (45) questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- Discover what motivates your employees individually.
- Apply those motivational discoveries to get increased morale and productivity.
- Improve your interaction with employees who are your minimal performers.
- Improve your interaction with employees who are your minimal performers.
- Channel employee motivation into improved departmental morale and performance.
- Develop measurements for objective and subjective behaviors for effective performance management.
- Work with employees to identify measurable work performance goals for them.
- Create a Goal Setting Worksheet (GSW) for use with employees to make the annual performance assessment less stressful on you and them.
- Plan and conduct an effective goal-setting meeting with employees.
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
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If clicking the link does not bring you to the PDF file, then right-click the link. Click "Save Target As" and save on your desktop. To view the file, double-click the icon on your desktop and return to this page to take the quiz. You may want to bookmark this page for your convenience. If you have questions, Live Support Chat can help.
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To receive PDH credit for this course, you must pass a multiple-choice quiz. Click the button below to Purchase Course and Take Quiz. To take the quiz, your computer must be set to accept cookies. See how to check your cookie settings.







