Overview
Research studies suggest that employees who indicated better interpersonal relationships with supervisors and co-workers report higher levels of job satisfaction (Valerius L., Shinew, K. & Waut, J. (1996). Job satisfaction and interpersonal relationships often develop as a result of teamwork within organizations. Hence, contemporary organizations have placed an increasing emphasis on the structure of work activity around teams for strategic objectives such as higher productivity, quality improvements, innovation, and speed.
The organizational restructuring of the 21st century has led to a greater interdependence among co-workers and employees who realize that “no man is an island”. The interdependence among co-workers serves as an important motivator because each person is dependent upon the other for a task completion. Many individuals obtain a strong sense of belonging to their respective work teams, and place significant value on the relationships formed with team members. As such, teamwork in organizations not only increases job satisfaction, but also motivates employees to achieve higher levels of individual performance.
In this course, you will learn the differences between group and teams, as well as the different types of teams that are commonly created to achieve specific objectives. You will also learn some of the advantages and disadvantages of working in a team environment, how to achieve team cohesiveness and the causes of conflict between team members.
The student must take a multiple-choice quiz consisting of ten (10) questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- To understand the differences between groups and teams in organizations
- To identify the difference between group and team centered managers
- To discuss the various types of teams
- To explain the general stages of team development
- To explain the meaning of team cohesiveness
- To discuss the advantages and disadvantages of teams
- To understand the causes of conflict within and among teams
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
Managing Teams in the Workplace
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