Overview
What are the few significant skills (as opposed to the trivial many) that a manager should have as a package to get the most out of his or her employees – to manage their talent to achieve the maximum efficiency and productivity possible for the department?
We believe that a solid understanding and consistent application of these four particular areas of knowledge– motivation, performance analysis, coaching, and counseling – are a good place to start. These will provide an excellent foundation for a manger to build upon as he or she gains more experience in their organization and begins moving forward in their career.
The intended audience for this course is new supervisors or managers, those who have been in management for a while and want to expand their skills, or those who aspire to a management position in the future and want to be as prepared as possible when the opportunity is presented.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- Define the term “motivation.”
- Apply the concept of motivation in the workplace and daily life.
- Identify motivational opportunities that lie within events at work.
- Discover what will motivate their employees individually.
- Answer the unspoken question employees ask themselves when the managers assign a task.
- Identify who determines where the employee works between the “commitment” and “compliance” gaps during any assignment.
- Identify who influences where the employee works between the “commitment” and “compliance” gaps during any assignment.
- Identify for whom an employee really works while being employed.
- The value of observing their employees, not just looking at them.
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
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