Overview
This course is not about how to avoid making mistakes – as if writing such a course were actually possible – but how to recover as gracefully as possible from the inevitable moments when you wish you could rewind the tape and start over.
The intended audience is anyone in the workplace that is trying hard to develop a career by making decisions and the inevitable mistakes associated with them. It provides insight on what may have led to the mistake, guidance on how to avoid repeating it, how to recover, and repair any damaged relationships. Finally, it looks at what can be learned from them and how to move on with your work life.
The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- Learn to identify the common source of all mistakes we make
- Be able to list the five key failures within common mistakes
- Be able to identify the foundation to personal growth when dealing with mistakes
- Be able to identify the two obstacles to getting help from others
- Be able to list six obstacles to effective listening
- Be able to discuss the Sunk Cost fallacy and how it applies to decision making
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
Workplace Mistakes: A Survival Guide
Having trouble downloading the PDF file?
If clicking the link does not bring you to the PDF file, then right-click the link. Click "Save Target As" and save on your desktop. To view the file, double-click the icon on your desktop and return to this page to take the quiz. You may want to bookmark this page for your convenience. If you have questions, Live Support Chat can help.
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To receive PDH credit for this course, you must pass a multiple-choice quiz. Click the button below to Purchase Course and Take Quiz. To take the quiz, your computer must be set to accept cookies. See how to check your cookie settings.







