Overview
This course is intended to give a review of how the ISO 900N:1987 Quality Standards progressed to the ISO 900N:1994 versions and then were transformed into ISO 9001:2000. Also the course describes how the complementary (guidance) documents were developed and coalesced into more compact versions. The course goes on to discuss the development of a quality system and to summarize experience with the ISO quality standards and future directions.
The course is arranged to be of value to both those who have developed or evaluated quality systems based on ISO 900N:1994 standards and their accompanying documents and those who began, or are planning to begin, the development or evaluation of quality systems using ISO 9001:2000 and its supporting documents. In order to fully understand and appreciate the ISO 9000:2000 quality documents, it is important to know something of the evolution process that the international quality standards have gone through.
The course material is divided into five parts:
- Part I - Definitions -presents some key quality terms and their definitions
- Part 2 - ISO Quality Documents in the 1990's - reviews ISO quality documents that were produced in the 1990's, includes application experience with the 1990's quality documents, and adds information about on-going work
- Part 3 - The ISO 9000:2000 Series - summarizes development of the series, comments on the documents
- Part 4 - Establishing A Quality System - considers the set-up of a sample quality system and provides observations
- Part 5 - On-going International Standards Activity - insight into experience with the current documents and on future directions
The student must take a multiple-choice quiz consisting of twenty questions at the end of this course to obtain PDH credits.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- Quality terms and definitions
- The evolution of quality documents in the 1990's
- System requirements for ISO 9001, 9002, and 9003
- The strategic goals for the 9000 and 10000 series of documents
- The development of the quality standards from 2000 to 2004
- The elements and hierarchy of a quality system
- The future direction of quality standards development
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
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