Overview
Standards documents are an increasingly essential part of industrial operations and customer safety and satisfaction. For those involved in the supply of goods and services, in assuring the quality and safety of activities and operations, and in providing direction for future planning it is important that they be aware of standards provisions, use these provisions in their activities, and participate in the evolution of the standards that they use. In order to understand and appreciate the standards applied, it is essential to have a basic knowledge of the history of standards, an understanding of the standards development process, and an appreciation of the course of development that has been taken.
This course is intended to provide background information to show the foundation from which ISO quality standards were developed and to describe the early issues of ISO 9000 quality standards. The course is intended to be useful for those who:
- have recently become involved in using ISO 9000 documents and are interested in knowing how they came to be the way they are,
- are aware that they will soon become involved in the use of ISO 9000 documents and would like to have background information about their development, and
- are interested in a review of the standards development process as it relates to quality standards.
This course describes ISO 9000 quality standards produced up to the early 1990’s. A second course will deal with the 1994 and 2000 standards and will comment on development of the next revision.
The student must take a multiple-choice quiz consisting of twenty questions at the end of this course to obtain PDH credits.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- The history of standards development
- Early national and international standards committees
- The catalysts for standardization, including industrialization and international commerce
- Categories of standards-type documents, including codes, criterions, standards, recommended practices, guides and specifications
- ANSI qualification methods for standards developers
- The scope of each of the early ISO 9000 Series documents
- Development, documentation, auditing and certification of a quality program in accordance with ISO 9000:1987.
Course
Click on the following link to the PDF document to review the course material before taking the quiz for credit.
Introduction to ISO 9000 Series
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