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This lively interactive
web-based seminar will
teach you how to design and develop a practical foundation for a successful
relationship with nearly any vendor. You will learn effective and proven
techniques in identifying the wants and needs of the client and vendor, methods
of translating them into measurable performance reports, and questions to ask
potential clients or vendors as you search for the most compatible candidate for
a business relationship.
You will learn to define what a successful relationship with a vendor would look like
and how to establish it. Systematic guidance helps users:
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Clarify their current view
of a typical client-vendor relationship
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Create their vision of what
a successful relationship should behave like
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Develop key phrases to
include in the RFI and RFP in search of a compatible vendor
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Ask key questions to help
determine whether a potential vendor would be a good fit
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Develop a framework to
build a successful relationship
The objective of this
course is to help users understand the “why” of significant development
strategies so they can construct the “how” that is best for their organization.
Benefits to Students
Benefits for attendees
taking this course include:
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Obtaining
tools to help determine your current attitudes about client/vendor relationships
using a sixteen question survey
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A series of
questions to help you determine whether a potential client or vendor would be a
good candidate for a successful business relationship
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Understanding how the behavior of the client can influence the work performance
of the vendor
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Guidance in
developing an acceptable performance range that meets with clients needs without
having to micromanage the vendor – thus reducing the chance of relationship
friction
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Identifying
cost-free motivators for vendors to help the client get as much value as
possible from the relationship
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Guidelines
to help an organization see the benefits of changing the way they regard
relationships with vendors
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Identifying
the top three cost-free things vendors want from a relationship with a client
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Guidelines
on developing a foundation of teamwork with a vendor
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A systematic
approach to developing an effective project “report card” that helps clients and
vendors monitor the progress of their relationship and project.
Meet your Trainer
How
Web Seminars Work
In this 3-hour webinar, you'll learn....
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How to clarify their
perception of the traditional client-vendor relationship from the client’s
viewpoint
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How to clarify their
perception of the traditional client-vendor relationship from the vendor’s
viewpoint
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How to re-evaluate the
“customer is always right” concept
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Who influences the width of
the performance gap between commitment and compliance within a client-vendor
relationship
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Who controls where the
vendor works within the performance gap between commitment and compliance.
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Why and how the
relationship between the leader and work performer impacts work productivity
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The five components of
motivation important to a vendor
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How these motivational
components relate to a successful client-vendor relationship
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How viewing a vendor from a
new perspective may have a profound impact on the eventual relationship
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What vendors typically look
for in a relationship with a client
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What are the most typical
complaints about vendors
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How to identify the
characteristics of a relationship with a vendor that would best satisfy a
client
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How to construct the
foundation for a successful relationship with a vendor
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Key phrases to add to RFIs
and RFPs to alert potential vendors that a client is considering a
non-traditional relationship
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How to develop an
easy-to-use and fair evaluation system for subjective or “fuzzy” topics that
are traditionally difficult to measure
To attend
this web seminar, you'll
need a computer with a high speed internet connection (DSL or
cable modem) and a phone line. For your comfort, it is recommended that
you use a speaker phone to connect to the web seminar.
Online registration ends 1 hour prior to
the seminar, however phone registration can be accepted up to 10 minutes
before the webinar begins. Please call 877 500-7145 (toll free) for
last-minute registration. Seminars fill up fast. Register early to reserve
your spot!
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Accessing the Web Seminar |
Twenty-four hours prior
to the web seminar, you will be emailed a web address and access code to
link to the web seminar. Prior to the webinar, you must visit the
specified website to perform a browser check to assure you are running a
supported version of Java. On the day of the seminar, simply dial the
toll free number and enter the web address a few minutes before the
scheduled start time.
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Printing Your Certificate |
After completion of the web seminar, you will
need to fill out a short online questionnaire to access your certificate of
completion. The questionnaire can be accessed immediately after the
seminar through your login account. In the questionnaire, you will
assess how well the seminar achieved the stated learning objectives.
You may cancel your enrollment in this web
seminar up to 48
hours prior to the seminar with a full refund, minus a $10 registration
service fee. Cancellations made less than 48 hours prior to the
seminar, but at least 4 hours prior to the seminar will not be refunded, but
will be credited towards future seminars. Cancellations made less than
4 hours prior to the seminar are not refundable.
Web seminars earn PDH credits for engineers in
all states, unless specifically stated otherwise in the literature for a
specific seminar. PDHengineer.com is an approved provider of
continuing education for engineers. For more details, check out your state requirements.
ATTENTION
NEW YORK ENGINEERS: This web seminar is not accepted by the New York state licensing board.
New York licensed engineers should chose from the list of New
York approved webinars.
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