Conflict - Understanding and Managing

Course Number: BS-2007
Credit: 2 PDH
Subject Matter Expert: Richard "Dick" Grimes, CPT
Price: $59.90 Purchase using Reward Tokens. Details
17 reviews  17 reviews   
Overview

In Conflict - Understanding and Managing , you'll learn ...

  • Deal successfully with employee conflict
  • Identify the clues that tell you how serious it is becoming
  • Identify causes of employee conflict
  • Reduce causes of employee conflict

Overview

PDHengineer Course Preview

Preview a portion of this course before purchasing it.

Credit: 2 PDH

Length: 28 pages



PDHengineer Interactive Course Preview

Preview a portion of the interactive version of the course, designed to provide a multi-media learning experience that you complete at your computer.

You may view either or both versions when you purchase this course

Conflict is part of everyday work life. We may not even notice only minor irritations because we are so used to them. However, these can easily build into something that can cause great tension within a work team.

This course will help you identify typical reasons for conflict, the three escalating stages of it, and devise strategies for preventing it from getting disruptive. There is also a checklist that students can use to assess the potential for conflict in their workplace.

Specific Knowledge or Skill Obtained

This course teaches the following specific knowledge and skills:

  • Deal successfully with employee conflict
  • Identify the clues that tell you how serious it is becoming
  • Identify causes of employee conflict
  • Reduce causes of employee conflict
  • Take steps to minimize conflict
  • Select an appropriate strategy to handle conflict

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. PDH credits are not awarded until the course is completed and quiz is passed.

Board Acceptance
This course is applicable to professional engineers in:
Alabama (P.E.) Alaska (P.E.) Arkansas (P.E.)
Delaware (P.E.) Florida (P.E. Other Topics) Georgia (P.E.)
Idaho (P.E.) Illinois (P.E.) Illinois (S.E.)
Iowa (P.E.) Kansas (P.E.) Kentucky (P.E.)
Louisiana (P.E.) Maine (P.E.) Michigan (P.E.)
Minnesota (P.E.) Mississippi (P.E.) Missouri (P.E.)
Montana (P.E.) Nevada (P.E.) New Hampshire (P.E.)
New Mexico (P.E.) North Carolina (P.E.) North Dakota (P.E.)
Oklahoma (P.E.) Oregon (P.E.) South Carolina (P.E.)
South Dakota (P.E.) Tennessee (P.E.) Texas (P.E.)
Utah (P.E.) Vermont (P.E.) Virginia (P.E.)
West Virginia (P.E.) Wyoming (P.E.)
Reviews (17)
More Details

PDHengineer Course Preview

Preview a portion of this course before purchasing it.

Credit: 2 PDH

Length: 28 pages



PDHengineer Interactive Course Preview

Preview a portion of the interactive version of the course, designed to provide a multi-media learning experience that you complete at your computer.

You may view either or both versions when you purchase this course

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