Here is a list of the most Frequently Asked Questions (FAQ) from PDHengineer users about how PDHengineer Rewards Tokens earn free courses. If you are unable to locate the answer to your questions on this page, please contact us using the Live Support Chat link at the bottom right side of the page, email us at support@PDHengineer.com, or call toll-free 1-877-PDHengineer (1-877-734-3644).
Reward Tokens are awarded to or purchased by an individual and cannot be shared. However, a group of engineers or a company can purchase a pool of tokens to be shared among its members. (Purchase amounts range from 100 to 5,000 tokens.) This pool of tokens can be shared by the entire group. You can get details at https://www.pdhengineer.com/tokens/group/ or by contacting our Customer Service Team at 1-877-PDHengineer (1-877-734-3644).
The number of Reward Tokens is displayed at the top of the My Account page. Click the My Account link at the top of any page. Also, if you are making an eligible purchase and Tokens in your account, an option will appear in the shopping cart asking if you wish to use Reward Tokens to make the purchase. This option is located below the list of courses in your shopping cart.
PDHengineer Reward Tokens are credits that you can use to purchase courses. Reward Tokens can be either earned (for online courses and webinars, one token is awarded for each PDH purchased) or purchased as a part of a PDHengineer Build Your Own Package. In both cases, 10 PDHengineer Reward Tokens can be redeemed for a 1 PDH course or webinar.
To redeem your tokens, select the courses or webinars you wish to purchase and click “checkout.” Below the list of courses in your cart, you will see three options: (a) Use Voucher; (b) Use Discount Code; and (c) Use Tokens. Click “Use Tokens” and “Apply.” The tokens will be applied and your balance due will be adjusted to zero. Then, complete the checkout process normally. You will not be asked for payment information if your balance due is $0.00.
If you are purchasing a Build Your Own Package, you must complete the package purchase first, then create a new shopping cart that contains the courses you wish to purchase using the tokens. And, a shopping cart cannot contain both Reward redemption and normal purchases. A separate cart is required for each type of transaction.