To create the live, interactive environment, PDHengineer’s webinars use both audio and video. And, there are several ways to connect:
- Using your desktop computer, laptop, or tablet, the video connection requires a high speed internet connection. A home or office WiFi connection generally works well, but in some cases a public WiFi network such as those at coffee shops, hotels or restaurants can be too slow and may be troublesome.
- For iPad users, a free app is available
Audio – Use your landline, your cell phone, or no phone at all!
- Landline and cell phone users will call in to establish the audio connection. For your comfort, it is suggested that you use a speaker phone or headset.
- If you prefer to use your computer’s audio and microphone, you will see a link on the webinar screen that will guide you through connection. It is suggested that you log in 30 minutes before the webinar begins in order to verify two-way communication.
All participants are required to make both audio and video connection to the webinar. Our system supports both Windows and Apple operating systems. While we do not suggest using a smartphone to view a webinar, depending on your phone’s capabilities it may be an option. Unfortunately, due to the large number of smartphones with varied capabilities, our tech support department cannot provide assistance for issues involving smartphone viewing.
Accessing the Webinar
After paying for your webinar reservation, you will be given the opportunity to print a Webinar Receipt that contains instructions to access the webinar. This information can also be found by clicking the My Account link at the top of any PDHengineer page, then selecting My Courses. About 10 minutes before the scheduled starting time, call the phone number listed in the instructions. When asked to do so, enter the access code shown on the instructions. Then, using your computer, go to the website shown in the instructions and enter the access code as shown. You will be asked to enter your name and email address.
Of course, our Customer Service Team is available to help if you have any questions about accessing the webinar. Our toll-free number is 1-877-PDHengineer (1-877-734-3644).
Printing Your Certificate
After completion of the webinar, return to the PDHengineer.com main website and click the My Account link in the top right corner of the screen. Select My Courses to take a short three or four question survey regarding how well we met our stated learning objectives. You will then be able to immediately print your Certificate of Completion. You can always print additional copies of this certificate by selecting My Account and then My Courses.
Risk-Free Registration and Risk-Free Cancellation Policy
Many webinars fill up quickly, so we suggest that you register as early as possible to insure your seat is available. But, what happens if you purchase a webinar, your schedule changes and you are unable to attend? PDHengineer’s webinar registrations are risk-free. Even if a last-minute emergency means you cannot attend, you will not lose your registration fee.
We will issue a full refund for any cancellation made at least 48 hours in advance of the scheduled starting time of a webinar. Just call our Customer Service Team toll-free at 1-877-PDHengineer (1-877-734-3644).
For any other cancellation, we will issue a credit for the full amount of your purchase regardless of the reason you cannot attend. You can use this credit toward the purchase of any course or webinar from PDHengineer.com. Simply contact our Customer Service Team at 1-877-PDHengineer (1-877-734-3644) within one year of the webinar date and we’ll issue the credit.
So, don’t let the potential of a last-minute crisis stop you from registering – it’s risk-free at PDHengineer.
Webinars earn PDH credits for engineers in all states, unless otherwise stated in the literature for a specific webinar. PDHengineer.com, a service mark of Decatur Professional Development, LLC, is an approved provider of continuing education for engineers. For more details, check your state requirements.
ATTENTION NEW YORK ENGINEERS: Webinars from PDHengineer.com have been accepted by the New York State Board and will fulfill the “live course” requirement. PDHengineer’s webinars are triple guaranteed to be accepted by the New York State Board as live engineering PDH.
ATTENTION OHIO ENGINEERS: Webinars from PDHengineer.com will satisfy the “Timed and Monitored” requirements of the Ohio Board and are triple guaranteed to be accepted by the Ohio Board.
ATTENTION WISCONSIN ENGINEERS: Webinars from PDHengineer.com will fulfill the Wisconsin Board’s “live course” requirement. PDHengineer’s webinars are triple guaranteed to be accepted by the Wisconsin State Board as live engineering PDH.
ATTENTION IOWA ENGINEERS: Webinars from PDHengineer.com will fulfill the Iowa Board’s “live and interactive training” requirement and are not subject to the cap on the number of eligible credits earned. PDHengineer’s webinars are triple guaranteed to be accepted by the Iowa State Board as live engineering PDH.
ATTENTION NEBRASKA ENGINEERS: Webinars from PDHengineer.com will fulfill the Nebraska Board’s requirements and are not subject to the cap on the number of eligible credits earned. PDHengineer’s webinars are triple guaranteed to be accepted by the Nebraska State Board as live engineering PDH.
All PDHengineer webinars are designed to be accepted in New York, Wisconsin, Iowa, Nebraska, and all other states. In fact, we’re so confident about the acceptability of our webinars that every webinar you take comes with The PDHengineer Triple Guarantee.
If your state licensing board does not accept any PDHengineer course or webinar:
- We will give you a full refund
- We will pay for a replacement course or webinar
- We will pay any associated license renewal penalties or late fees