Online Courses FAQ

Online Courses FAQ2021-06-16T14:10:00-05:00

Here is a list of the most Frequently Asked Questions (FAQ) from PDHengineer users about online courses. If you are unable to locate the answer to your questions on this page, please contact us using the Live Support Chat link at the bottom right side of the page, email us at support@PDHengineer.com, or call toll-free 1-877-PDHengineer (1-877-734-3644).

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Online Courses

What is PDH, CPD, CPC, etc.?2021-06-15T15:12:06-05:00

These are all generic terms used to describe one hour of engineering continuing education credit for various states.

PDH means Professional Development Hours and is used by most states.

CPD, used in Florida, Ohio, Louisiana, and other states, means Continuing Professional Development credits.

The term CPC or Continuing Professional Competency credits is used in New Jersey, Maryland, and other states.

Other states may have different terminology. Although the terminology changes from state to state, the meaning is the same. Each PDH, CPD, or CPC credit is equivalent to one hour of training time.

How long is the quiz and is the quiz timed?2020-09-09T14:24:37-05:00
PDHengineer offers CPC courses for engineers

Quizzes are not timed. After purchasing the course, you can view and print the quiz; and you can take as long as you like to complete it.

The length of the quiz varies according to the course length. A 1-PDH course contains at least 10 quiz questions. Longer courses typically have 5 questions per PDH of course content. The number of questions for each quiz is specified on the course overview page for the course. Quizzes are made up of multiple-choice and true/false questions.

I have purchased a course. How do I view the course and take the quiz?2021-06-15T15:11:46-05:00
Online courses and webinars from PDHengineer

All of your courses, certificates of completion, and purchase history can be found by using the My Account link at the top of any page. You may be asked to log in to your PDHengineer account if you are not currently logged in.

On the My Account page, you will see links to My Courses and Webinars from which you can access course files, quizzes, certificates of completion, and webinar information. Begin by locating the specific course or webinar and click the title to see everything related to that course or webinar.

How is the quiz structured?2020-09-09T14:25:26-05:00
PDHengineer - continuing education for licensed professional engineers

Quizzes contain multiple-choice questions with one possible correct answer. A small percentage of the questions may be true/false.

I am unable to download the course PDF file2021-06-15T15:09:20-05:00
Online courses from PDHengineer

To download, view, and print course files, you must have a PDF reader installed on your computer. The most common of these is the free Adobe Reader although other programs are available that offer similar functionality. If you choose to install Adobe Reader, please note that Adobe suggests that previous versions of Reader be uninstalled before installing a new version. Additionally, the download may offer to install an alternate browser or other software, which is not required for use of the program. We do not suggest that you install the alternate browser or software.

Most browsers allow you to change the default program to open PDF files. If you are having issues with the pre-installed program, you may wish to change the default to Acrobat.

Some PDF reading programs are problematic with longer documents as are some of the PDF readers installed automatically by some internet browsers. If you are having issues and do not have a standalone copy of Adobe Reader, we suggest that you download the free version shown above.

If you are still unable to download a course file by clicking on the link, please contact our Customer Service Team for assistance.

What documentation is provided to prove to my board that I completed a PDHengineer.com online course?2021-06-15T15:14:49-05:00
PDHengineer Certificate of Completion

Upon successfully completing a course or webinar, you will be able to print a certificate of completion for your records. This certificate has been designed to meet the requirements of the various state engineering boards. If you are selected for audit by your board, PDHengineer is happy to provide additional copies of your certificates.

How much time do I have to take an online course?2020-09-09T14:26:14-05:00
PDHengineer continuing education for engineers

You can take as much time as needed to complete an individual course provided you have completed the course and quiz within two years from the date of purchase. Courses not completed within that time frame are ineligible for credit. PDH credit is not awarded for courses until the quiz has been passed.

What type of activity is accepted for PDH credit by the state engineering licensing boards?2021-06-15T15:12:57-05:00
PDHengineer Triple Guarantee

The rules vary between states, but state boards typically accept a continuing education activity that meets the following criteria: “A course or activity whose purpose and objective are clear with a content that will maintain, improve or expand the skills and knowledge of the licensee’s field of practice.”

  • Online Courses
    • Internet courses are accepted by all states that require engineering continuing education provided that the student passes a quiz to successfully complete the course, the quiz is graded, and the results are kept on file by the course provider for a prescribed length of time (the number of years varies for each state).
  • Webinars
    • Webinars are accepted for PDH credit by all states that require engineering continuing education (except Illinois Structural Engineers). Engineers licensed in Ohio are required to complete a quiz for PDH credit; otherwise, webinar participants are not required to complete a quiz.

Courses and webinars purchased from PDHengineer are covered by The PDHengineer Triple Guarantee.

What is the passing grade for an online quiz?2020-09-09T14:23:40-05:00
Online courses for PE license renewal from PDHengineer

A score of at least 70% is required to pass the quiz.

Will my engineering board accept PDH credits awarded by PDHengineer.com?2021-06-15T15:12:37-05:00
PDHengineer Triple Guarantee

Courses from PDHengineer.com have been accepted by every state with a continuing education requirement for engineers. We are an approved sponsor of continuing education for licensed professional engineers in the states of Florida (Florida Continuing Education Provider #0003610), North Carolina, Maryland, and New York (NYSED Approved Sponsor #25)* which are the only states that pre-approve sponsors. Courses have been pre-approved by New Jersey and Indiana, which are the only states to pre-approve specific courses.

In all other U.S. states that mandate continuing education to maintain licensure, it is the individual engineer’s responsibility to ensure that activities meet board requirements. All PDHengineer courses and webinars have been designed to meet the requirements of these states that do not have formal approval processes. In fact, all PDHengineer courses and webinars comply with the guidelines set forth by the National Council of Examiners for Engineering and Surveying (NCEES), which is the model used by most states to design their continuing education requirements.

With PDHengineer, you can rest comfortably knowing your credits will be accepted. We are the leading provider of continuing education exclusively for engineers. We don’t offer training for any other profession. Our focus is to provide the most relevant content for engineers.

Our compliance staff invests countless hours each year studying rule changes and corresponding with the state engineering licensing boards. Our PDH compliance expertise is unmatched in the industry!

In fact, more than 600,000 hours of PDHengineer courses and webinars have been accepted by every state board in the U.S. that mandates continuing education and no PDHengineer course has EVER been rejected by a state licensing board. All courses are covered by The PDHengineer Triple Guarantee.

*Online courses provided by PDHengineer.com are classified as Continuing Educational Activities by the New York State Board. A maximum of 18 hours of the 36 hours required by the state of New York for license renewal may be earned in Continuing Educational Activities. This rule applies only to licensees in the state of New York. Other than New York (which limits online courses to 18 PDH) and Iowa (which limits online courses to 10 PDH), there are no constraints placed by other states on the number of hours that can be earned through online courses. All states, with the exception of Illinois (Structural Engineers), accept webinars for PDH credit. Note that New York and Wisconsin accept webinars as “live contact hours” to meet the specific state requirements for “live credits.” The New York board requires a minimum of 18 PDH of “live contact hours” and Wisconsin’s Board requires 13 PDH of “live, interactive” credits. There is no restriction in either state on the maximum number of hours that can be earned through webinars.

How do I take an online course for credit?2021-06-16T11:32:33-05:00
Engineers rely on PDHengineer for quality continuing education courses

Taking online courses for credit on PDHengineer.com is easy.

  • Browse course topics and select a course.
  • Set up a user account and log in to pay for the course.
  • Review the course material online anytime at your leisure.
  • Take the short online quiz whenever you are ready. Your quiz will be automatically graded and you will be able to instantly see the results.
  • Upon passing the quiz, you can immediately print a certificate of completion for your records.

For step-by-step instructions on taking a course for PDH credits, see How Online Courses Work or How Webinars Work.

Can I retake the quiz if I do not pass it on the first attempt?2020-09-09T14:22:39-05:00
Online courses for engineers from PDHengineer

You may retake the quiz as many times as necessary to pass it at no additional charge for a period of two years after the date of course purchase.

Does PDHengineer provide a guarantee that my courses will be accepted?2021-06-15T15:16:30-05:00
PDHengineer Triple Guarantee

PDHengineer.com guarantees that every course* we offer will be accepted by your board when the course content is relevant to your professional development such that it will “maintain, improve or expand the skill and knowledge of the licensee’s field of practice.”

It is ultimately your responsibility to review the content of a course to determine whether it meets this requirement. Nevertheless, the PDHengineer Triple Guarantee applies to every course or webinar sold by PDHengineer.

If your state licensing board does not accept any PDHengineer course or webinar for any reason:

  • We will give you a full refund
  • We will pay for a replacement course or webinar
  • We will pay your license renewal fee

*State Boards in certain states may have limitations on acceptable course areas. Each course overview page clearly indicates in which state(s) the course is accepted. Specific state criteria can be found on state information pages. The PDHengineer Triple Guarantee applies to courses shown as acceptable in that state.

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