Webinar FAQs

Webinar FAQs2021-06-16T14:10:20-05:00

Here is a list of the most Frequently Asked Questions (FAQ) about PDH Webinars from PDHengineer users. If you are unable to locate the answer to your questions on this page, please contact us using the Live Support Chat link at the bottom right side of the page, email us at support@PDHengineer.com, or call toll-free 1-877-PDHengineer (1-877-734-3644).

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Do I need a telephone to participate in a webinar?2017-09-29T14:15:47-05:00

The simple answer is “no.”

For a PDHengineer webinar you can connect with your landline, cellphone, or no phone at all by using your computer’s audio and microphone. Using the computer audio eliminates the need for a telephone.

What type of activity is accepted for PDH credit by the state engineering licensing boards?2021-06-15T15:12:57-05:00
PDHengineer Triple Guarantee

The rules vary between states, but state boards typically accept a continuing education activity that meets the following criteria: “A course or activity whose purpose and objective are clear with a content that will maintain, improve or expand the skills and knowledge of the licensee’s field of practice.”

  • Online Courses
    • Internet courses are accepted by all states that require engineering continuing education provided that the student passes a quiz to successfully complete the course, the quiz is graded, and the results are kept on file by the course provider for a prescribed length of time (the number of years varies for each state).
  • Webinars
    • Webinars are accepted for PDH credit by all states that require engineering continuing education (except Illinois Structural Engineers). Engineers licensed in Ohio are required to complete a quiz for PDH credit; otherwise, webinar participants are not required to complete a quiz.

Courses and webinars purchased from PDHengineer are covered by The PDHengineer Triple Guarantee.

Where can I see a list of upcoming webinars?2021-06-16T11:48:37-05:00

PDHengineer’s Webinar Schedule Calendar is an easy way to view webinars scheduled for the next several weeks. Icons at the top of the calendar will allow you to scroll several months in advance; however it is good to remember that many webinars are added to the calendar at later dates, so please check back often. The webinar listings are color-coded to indicate the area of practice the webinar will primarily appeal to, although many of our webinars are designed to be multi-disciplinary in appeal. Clicking listings in the Webinar Calendar will display the full webinar overview along with information on purchasing the webinar for an individual or for a group.

A complete listing of our webinar offerings (scheduled and unscheduled) can be found using the Search Webinars by Discipline page. This list can be filtered by discipline or number of PDH.

If the webinar you’d like to attend is either currently unscheduled or you are unable to attend on the scheduled date, you will find a link on the webinar overview page asking us to notify you when the webinar is next scheduled.

How do I get my certificate of completion?2021-06-16T11:45:44-05:00
PDHengineer Certificate of Completion

After you have attended the webinar, return to the PDHengineer.com website and click the My Account link at the top of any of our pages. Once you have logged in, select My Courses/Webinars to view the list of courses and webinars you have purchased. Under the Webinars Scheduled section click on the webinar title, then click on the link for Online Survey under Step 3.

Once you have completed the short survey regarding how well the webinar met the learning objectives, you will see a link that allows you to download and print your certificate. If you wish to view the certificate or print additional copies in the future, simply click My Courses/Webinars from the My Account menu to see a link to download the certificate.

Webinar attendees who are licensed in the state of Ohio must also complete a short quiz before downloading a certificate of completion valid for Ohio.

If the survey is not available to you, it may be that your attendance was not recorded. This will occur when you are not present for the roll call at the beginning of the webinar. Contact our Customer Service Team for assistance.

What is PDH, CPD, CPC, etc.?2021-06-15T15:12:06-05:00

These are all generic terms used to describe one hour of engineering continuing education credit for various states.

PDH means Professional Development Hours and is used by most states.

CPD, used in Florida, Ohio, Louisiana, and other states, means Continuing Professional Development credits.

The term CPC or Continuing Professional Competency credits is used in New Jersey, Maryland, and other states.

Other states may have different terminology. Although the terminology changes from state to state, the meaning is the same. Each PDH, CPD, or CPC credit is equivalent to one hour of training time.

Will my engineering board accept PDH credits awarded by PDHengineer.com?2021-06-15T15:12:37-05:00
PDHengineer Triple Guarantee

Courses from PDHengineer.com have been accepted by every state with a continuing education requirement for engineers. We are an approved sponsor of continuing education for licensed professional engineers in the states of Florida (Florida Continuing Education Provider #0003610), North Carolina, Maryland, and New York (NYSED Approved Sponsor #25)* which are the only states that pre-approve sponsors. Courses have been pre-approved by New Jersey and Indiana, which are the only states to pre-approve specific courses.

In all other U.S. states that mandate continuing education to maintain licensure, it is the individual engineer’s responsibility to ensure that activities meet board requirements. All PDHengineer courses and webinars have been designed to meet the requirements of these states that do not have formal approval processes. In fact, all PDHengineer courses and webinars comply with the guidelines set forth by the National Council of Examiners for Engineering and Surveying (NCEES), which is the model used by most states to design their continuing education requirements.

With PDHengineer, you can rest comfortably knowing your credits will be accepted. We are the leading provider of continuing education exclusively for engineers. We don’t offer training for any other profession. Our focus is to provide the most relevant content for engineers.

Our compliance staff invests countless hours each year studying rule changes and corresponding with the state engineering licensing boards. Our PDH compliance expertise is unmatched in the industry!

In fact, more than 600,000 hours of PDHengineer courses and webinars have been accepted by every state board in the U.S. that mandates continuing education and no PDHengineer course has EVER been rejected by a state licensing board. All courses are covered by The PDHengineer Triple Guarantee.

*Online courses provided by PDHengineer.com are classified as Continuing Educational Activities by the New York State Board. A maximum of 18 hours of the 36 hours required by the state of New York for license renewal may be earned in Continuing Educational Activities. This rule applies only to licensees in the state of New York. Other than New York (which limits online courses to 18 PDH) and Iowa (which limits online courses to 10 PDH), there are no constraints placed by other states on the number of hours that can be earned through online courses. All states, with the exception of Illinois (Structural Engineers), accept webinars for PDH credit. Note that New York and Wisconsin accept webinars as “live contact hours” to meet the specific state requirements for “live credits.” The New York board requires a minimum of 18 PDH of “live contact hours” and Wisconsin’s Board requires 13 PDH of “live, interactive” credits. There is no restriction in either state on the maximum number of hours that can be earned through webinars.

What documentation is provided to prove to my board that I completed a PDHengineer.com online course?2021-06-15T15:14:49-05:00
PDHengineer Certificate of Completion

Upon successfully completing a course or webinar, you will be able to print a certificate of completion for your records. This certificate has been designed to meet the requirements of the various state engineering boards. If you are selected for audit by your board, PDHengineer is happy to provide additional copies of your certificates.

We have a group of engineers at our office who would all like to take part in a webinar. How does that work?2021-06-15T15:08:00-05:00

PDHengineer can accommodate groups attending from the same location with special pricing. This is a convenient way to assure that your entire engineering staff receives first class continuing education at an affordable price. For more information, visit our Got a Group? page.

Are PDH credits awarded for webinars?2021-06-16T11:30:22-05:00

Webinars earn PDH credits for engineers in all states. For PEs licensed in New York, Wisconsin, Nebraska, and Iowa, webinar credits are counted as live contact hours and will fulfill your state board requirements. Remember that you are protected by the PDHengineer Triple Guarantee.

Each of our webinar overview pages include a full list of states for which the webinar can be used as continuing education credits. You can find a recap of your state’s specific requirements on our state information pages.

Attention New York Engineers: PDHengineer.com webinars have been approved as continuing education courses (live interactive courses) for professional engineers by the New York Board of Engineers and Land Surveyors. PDHengineer.com, a service mark of Decatur Professional Development, LLC is an approved provider of continuing education for New York engineers. NYSED Approved Sponsor #25.

Attention Wisconsin Engineers: PDHengineer’s webinars are designed to meet the Wisconsin Board’s “live training” requirement.

Attention Iowa Engineers: PDHengineer’s webinars are designed to meet the Iowa Board’s “live training” requirement and are not subject to the rules as a “self-study course.” There is no cap on the number of credits that can be earned with webinars.

Attention Ohio Engineers: Webinars from PDHengineer.com will satisfy the “Timed and Monitored” requirements of the Ohio Board. The Ohio Board requires that you pass a short quiz after webinar attendance.

Attention Nebraska Engineers: Webinars from PDHengineer.com will fulfill the Nebraska Board’s requirements and are not subject to the cap on the number of eligible credits earned.

What is a webinar?2017-09-29T14:16:28-05:00

Simply put, a webinar or web seminar is an online live, interactive seminar. You will have all of the advantages of an in-person instructor without leaving your home or office. Web seminars offer two-way communication between you, the instructor, and the others attending the seminar.

How do I connect to the webinar?2021-06-16T11:42:34-05:00

If you have already purchased a webinar, you can find detailed connection information on your purchase receipt or in the email you will receive several hours prior to the start of the webinar. This information can also be found by clicking the My Account link at the top of any PDHengineer page, then selecting My Courses. You should plan to connect to the webinar at least 10 minutes prior to the scheduled starting time. Using your computer, go to the website shown in the instructions and enter the access code as shown. You will be asked to enter your name and email address.

A webinar includes both video and an audio. The video is viewed on your computer using a link to a special website, which is emailed to you several hours before the webinar begins. If you do not receive this email, you can connect to pdhengineer.webex.com. The system supports both Windows and Apple operating systems. Using your desktop computer, laptop, or tablet, the video connection requires a high speed internet connection. A home or office WiFi connection generally works well, but in some cases a public WiFi network such as those at coffee shops, hotels or restaurants can be too slow and may be troublesome. For iPad users, a free app is available.

You listen and participate in the discussion using your computer’s audio system and microphone or a telephone (landline or cell phone). Audio connection information will appear on the computer once you have logged in to the presentation. For your comfort, it is suggested that you use a headset or speakerphone.

All participants are required to make both audio and video connection to the webinar in order to receive credit.

Of course, our Customer Service Team is available to help if you have any questions about accessing the webinar. Our toll-free number is 1-877-PDHengineer (1-877-734-3644). A dedicated team of tech support professionals is available to help with more complex issues.

Does PDHengineer provide a guarantee that my courses will be accepted?2021-06-15T15:16:30-05:00
PDHengineer Triple Guarantee

PDHengineer.com guarantees that every course* we offer will be accepted by your board when the course content is relevant to your professional development such that it will “maintain, improve or expand the skill and knowledge of the licensee’s field of practice.”

It is ultimately your responsibility to review the content of a course to determine whether it meets this requirement. Nevertheless, the PDHengineer Triple Guarantee applies to every course or webinar sold by PDHengineer.

If your state licensing board does not accept any PDHengineer course or webinar for any reason:

  • We will give you a full refund
  • We will pay for a replacement course or webinar
  • We will pay your license renewal fee

*State Boards in certain states may have limitations on acceptable course areas. Each course overview page clearly indicates in which state(s) the course is accepted. Specific state criteria can be found on state information pages. The PDHengineer Triple Guarantee applies to courses shown as acceptable in that state.

I have attended a webinar, but the survey and certificate are not avaiiable.2021-06-16T11:55:28-05:00

Attendance is monitored both electronically and manually during all webinars to ensure compliance with board rules. You are expected to respond to a verbal roll call at the beginning of the webinar. If you do not respond to the verbal roll call, your attendance may not be recorded, and your survey and certificate will not be automatically enabled immediately at the conclusion of the webinar.

If you attended a webinar and the survey is not available to you, please Contact our Customer Service Team for assistance either by the Live Support Chat link on every page, by email, or by phone at 1-877-PDHengineer (1-877-734-3644).

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