Diagnosing and Mitigating Normalization of Deviance for Professional Engineers

Course Number: P-3012
Credit: 3 PDH
Subject Matter Expert: Jeffrey S. Caudill, P.E., CSP
Price: $89.85 Purchase using Reward Tokens. Details
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Overview

In Diagnosing and Mitigating Normalization of Deviance for Professional Engineers, you'll learn ...

  • What is Normalization of Deviance (NOD) and how it negatively impacts the safety culture in many organizations
  • How to recognize NOD on your project and in your organization
  • How to mitigate NOD when it shows up in your organization

Overview

PDHengineer Course Preview

Preview a portion of this course before purchasing it.

Credit: 3 PDH

Length: 33 pages

Normalization of deviance study is still a somewhat new social science in many industries. First introduced officially in print in the chemical and refining industry in 2007, it has since been refined in a targeted book in 2018 the author contributed to. However, this concept was made famous much earlier by sociologist Diane Vaughan, who developed this theory in her internal company research called Controlling Unlawful Organizational Behavior (1986). She developed this theory when looking at where conflicts, mistakes, and disasters had found their roots. She held that the source of these phenomena lay within the environments in which they occurred.

If you work at a company where you find that they are living with a lower standard of safety, ethics, or social acceptance, then you could be in an environment that has normalized its deviance.

Like any theory, it remains a theory until it is proven. In 1996 Vaughan published The Challenger Launch Decision. This book set out to uncover the source of the problems with the 1986 crash. Critically acclaimed, this book caught the attention of many in the Safety and Process Safety fields. In addition, many in the social science field would say that her theory had been proven. Applications of the book to industrial and manufacturing fields quickly sprang up.

The fledgling field of Normalization of Deviance (NOD) has grown over the last few decades, now coming into the mainstream. A recent book by the Center for Chemical Process Safety, CCPS, has defined NOD and its applications to safety within the industrial and manufacturing fields. Recognizing and Responding to Normalization of Deviance, published in 2018 by WILEY, provides a comprehensive look at NOD. The author of this course contributed to this effort as a peer reviewer of the manuscript while in its development.

This course is designed to arm you with the knowledge to diagnose Normalization of Deviance, and protect yourself and your employer from contributing to it. The course will fast track your learning curve in the understanding, diagnosis, and mitigation of NOD.

Specific Knowledge or Skill Obtained

This course teaches the following specific knowledge and skills:

  • What Normalization of Deviance is
  • How to identify NOD with tools and techniques
  • How to write your personalized NOD definition and apply it
  • How to diagnose your company’s NOD potential and risk rank it
  • How to build a plan to mitigate NOD and present it to leadership

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. PDH credits are not awarded until the course is completed and quiz is passed.

Board Acceptance
This course is applicable to professional engineers in:
Alabama (P.E.) Alaska (P.E.) Arkansas (P.E.)
Delaware (P.E.) District of Columbia (P.E.) Florida (P.E. Area of Practice)
Georgia (P.E.) Idaho (P.E.) Illinois (P.E.)
Illinois (S.E.) Indiana (P.E.) Iowa (P.E.)
Kansas (P.E.) Kentucky (P.E.) Louisiana (P.E.)
Maine (P.E.) Maryland (P.E.) Michigan (P.E.)
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PDHengineer Course Preview

Preview a portion of this course before purchasing it.

Credit: 3 PDH

Length: 33 pages

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