FAQs

/FAQs/

In the event that I misplace my certificate of completion, can I obtain another copy from PDHengineer.com?

You may access a copy of your certificates 24 hours a day, seven days a week by clicking My Account at the top right of any page on our website. Certificate copies can be accessed by clicking the My Courses and Webinars link. PDHengineer.com also maintains records of your course completions for a period [...]

In the event that I misplace my certificate of completion, can I obtain another copy from PDHengineer.com?2019-04-30T16:46:40-05:00

Who is responsible for maintaining records of my PDH activities?

You are ultimately responsible for maintaining a record of your PDH activities. Upon successfully completing a course or webinar on PDHengineer.com, you should print the certificate of completion and save it for your records in the event that you are audited by your licensing board. For your convenience, we provide free, unlimited access to [...]

Who is responsible for maintaining records of my PDH activities?2019-04-30T16:50:39-05:00

How do I use PDHengineer Reward Tokens?

PDHengineer Reward Tokens are credits that you can use to purchase courses and webinars. Reward Tokens can be either earned (one token is awarded for each PDH purchased) or purchased as a part of a PDHengineer Build Your Own Package. In both cases, 10 PDHengineer Reward Tokens can be redeemed for a 1 PDH [...]

How do I use PDHengineer Reward Tokens?2019-04-30T14:13:30-05:00

Can I get a receipt for my course payment?

You will be emailed a receipt each time you purchase a course or webinar. Additionally, you can access and print a copy of your receipt at any time using the Order History link located on the My Account page.

Can I get a receipt for my course payment?2017-09-29T14:17:44-05:00

How do I know that my credit card transaction will be secure?

Our secure online payment processor is PayPal, the global leader of online payment services. PayPal uses state-of-the-art 128 bit SSL encryption technology and has the most advanced payment processing system available to safeguard your transactions. SSL encryption technology transfers data to your credit card company using scrambled code, so that it cannot be intercepted and [...]

How do I know that my credit card transaction will be secure?2017-09-29T14:17:50-05:00

What forms of payment does PDHengineer.com accept?

PDHengineer.com accepts a wide variety of payment methods: All major personal and corporate credit cards, including Visa, MasterCard, American Express, and Discover PayPal GSA Smart Card for government employees Purchase order for pre-approved companies To discuss set-up of a purchase order account, please contact us at 1-877-PDHengineer (1-877-734-3644).

What forms of payment does PDHengineer.com accept?2017-09-29T14:18:01-05:00

Am I required to pay any money to provide content for PDHengineer.com?

You never have to pay any money to present a webinar or have a course published on PDHengineer.com. We take care of all the costs for web development and maintenance, marketing, scheduling, and administration. Additionally, we handle all aspects of state approval of your courses. Your responsibility will be to provide the coursework and [...]

Am I required to pay any money to provide content for PDHengineer.com?2019-04-30T14:35:49-05:00

How do I apply to author a course or present a webinar?

PDHengineer contracts with eligible Subject Matter Experts to provide course material sold on our website. If you are interested in learning more about the benefits of becoming a PDHengineer Subject Matter Expert, allowing you to create a substantial passive income flow while giving back to your profession, complete our online application form or send [...]

How do I apply to author a course or present a webinar?2019-04-30T14:38:29-05:00

I have purchased a course. How do I view the course and take the quiz?

All of your courses, certificates of completion, and purchase history can be found by using the My Account link at the top of any page. You may be asked to log in to your PDHengineer account if you are not currently logged in. On the My Account page, you will see links to My [...]

I have purchased a course. How do I view the course and take the quiz?2019-04-30T16:36:19-05:00

What is PDH, CPD, CPC, etc.?

These are all generic terms used to describe one hour of engineering continuing education credit for various states. PDH means Professional Development Hours and is used by most states. CPD, used in Florida, Ohio, Louisiana, and other states, means Continuing Professional Development credits. The term CPC or Continuing Professional Competency credits is used in New [...]

What is PDH, CPD, CPC, etc.?2017-09-29T14:18:32-05:00